Terms and Conditions

Review Gambana Casino's terms of service, privacy policy, and player agreements.

General Terms of Service

These Terms and Conditions govern the relationship between Gambana Casino (hereinafter referred to as “the Casino,” “we,” or “us”) and all users accessing our platform (hereinafter referred to as “Player,” “you,” or “your”). By registering an account or using our services, you acknowledge acceptance of these terms in their entirety.

Eligibility Requirements

Players must satisfy the following criteria to maintain an active account:

  • Minimum age of 18 years (or legal gambling age in your jurisdiction)
  • Legal capacity to enter binding agreements
  • Residence in a jurisdiction where online gambling is permitted
  • One account per person, household, IP address, and payment method
  • Truthful registration information without identity misrepresentation

Account Registration

Account Creation

Registration requires accurate personal details including full legal name, date of birth, residential address, email address, and contact telephone number. The Casino reserves the right to verify all submitted information through third-party verification services.

Account Security

Players bear responsibility for maintaining account credential confidentiality. The Casino recommends:

  • Strong, unique passwords containing letters, numbers, and symbols
  • Regular password updates every 90 days
  • Enabling two-factor authentication where available
  • Never sharing login details with third parties

Deposits and Withdrawals

Deposit Terms

Aspect Requirement
Minimum Deposit €10 (method dependent)
Maximum Deposit €50,000 daily (subject to limits)
Processing Time Instant for most methods
Currencies Accepted EUR, GBP, USD, BTC, ETH

Withdrawal Terms

Withdrawal requests undergo processing within the following timeframes:

  • E-wallets: 0-24 hours
  • Credit/Debit Cards: 1-3 business days
  • Bank Transfers: 2-5 business days
  • Cryptocurrency: 0-2 hours post-approval

The Casino reserves the right to request identity verification documents before processing withdrawals exceeding €2,000 cumulatively or upon suspicion of fraudulent activity.

Bonus Terms

General Bonus Conditions

All promotional offers carry specific terms including but not limited to:

  • Wagering requirements expressed as multiples of bonus amounts
  • Maximum bet limits during active bonus play (typically €5)
  • Game contribution percentages varying by category
  • Validity periods after which uncompleted bonuses expire
  • Geographic restrictions based on player location

Bonus Abuse

The Casino maintains zero tolerance for bonus abuse including but not limited to:

  • Opening multiple accounts to claim duplicate bonuses
  • Colluding with other players to manipulate outcomes
  • Exploiting technical errors or software glitches
  • Using prohibited betting strategies during bonus play

Detected abuse results in immediate account closure and forfeiture of all funds.

Responsible Gaming

Player Protection Tools

The Casino provides comprehensive responsible gaming features:

  • Deposit Limits: Set daily, weekly, or monthly caps
  • Loss Limits: Restrict maximum losses over defined periods
  • Session Limits: Automatic logout after specified durations
  • Self-Exclusion: Temporary or permanent account closure
  • Reality Checks: Periodic pop-ups displaying session statistics

Problem Gambling Support

Players experiencing gambling difficulties should contact:

Privacy and Data Protection

Data Collection

The Casino collects personal information necessary for service provision including:

  • Registration details for account creation
  • Transaction records for financial processing
  • Communication logs for support purposes
  • Technical data for security and optimisation

Data Usage

Collected information serves purposes including identity verification, fraud prevention, regulatory compliance, service improvement, and marketing communications (with consent).

Limitation of Liability

The Casino accepts no liability for losses arising from:

  • Technical failures beyond reasonable control
  • Player errors in gameplay or transactions
  • Third-party service provider issues
  • Force majeure events affecting operations

Maximum liability remains capped at the balance of the player’s account at the time any claim arises.

Governing Law

These Terms and Conditions fall under the jurisdiction specified in our licensing agreements. Disputes unresolved through customer support escalate to the relevant regulatory authority or alternative dispute resolution service.

Amendments

The Casino reserves the right to modify these terms with reasonable notice provided to registered players. Continued platform use following notification constitutes acceptance of revised terms.

For queries regarding these Terms and Conditions, contact support@gambana.org or utilise the live chat facility available around the clock.